Terms of Service

account setup

We will setup your account after we have received payment and we and/or our payment partner(s) have screened the order(s) in case of fraud. It is your responsibility to provide us with an email address which is not at the domain(s) under which you are signing up.


All services provided by zimfest.net may only be used for lawful purposes. This includes, but not limited to: copyrighted material, material we judge to be threatening or unduly offensive, and illegal pornography. The customer agrees to indemnify and hold harmless zimfest.net from any claims resulting from the use of our services.

Sites which contain examples of the following unacceptable material will be shut down and, if appropriate, referred to the applicable authorities:

zero tolerance spam policy

We take a zero tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. "Safe lists" and "double optin" will be treated as spam. Any user who sends out spam will have their account terminated without notice and account balance unrefunded.

zimfest.net reserves the right to require changes or disable as necessary any web site, account, database, or other component that does not comply with this policy, at its sole discretion. zimfest.net also reserves the right to make any such modifications in an emergency at our sole discretion.

zimfest.net reserves the right to charge the holder of the account used to send any unsolicited e-mail a clean up fee. This cost of the clean up fee is left entirely to the discretion of zimfest.net. All rights reserved.

payment information

You agree to supply appropriate payment for the services received from zimfest.net, in advance of the time period during which such services are provided. You agree that until and unless you notify zimfest.net of your desire to cancel any or all services received, those services will be billed on a recurring basis.

zimfest.net reserves the right to change the monthly payment amount and any other charges at anytime.

backups and data loss

Your use of the service is at your sole risk. zimfest.net is not responsible for files and data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on zimfest.net servers.

cancellation and refunds

zimfest.net reserves the right to cancel the account at any time.

Customers may cancel at any time. zimfest.net gives you an unconditional 10 day money back guarantee on managed shared hosting. Refund requests after 10 days will be refunded on a prorated basis of any unused time.

Only first-time accounts are eligible for a refund. For example, if you've had an account with us before, cancelled and signed up again, you will not be eligible for a refund or if you have opened a second account with us.

resource usage

Users may not initiate the following:

bandwidth usage

You are allocated a monthly bandwidth allowance. This allowance varies depending on the hosting package you purchase. Should your account pass the allocated amount we reserve the right to suspend the account until the start of the next allocation, suspend the account until more bandwidth is purchased at an additional fee, suspend the account until you upgrade to a higher level of package, terminate the account and/or charge you an additional fee for the overages. Unused transfer in one month cannot be carried over to the next month.

money back guarantee

Each of zimfest.net's managed shared plans carries a 10 day unconditional money back guarantee on them. If you are not completely satisfied with our services within the first 10 days of your service, you will be given a full refund of the contract amount.

price change

We reserve the right to change prices and the amount of resources given to plans at any time.


Customer agrees that it shall defend, indemnify, save and hold zimfest.net harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against zimfest.net, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless zimfest.net against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with zimfest.net; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customers from zimfest.net's server.


zimfest.net will not be responsible for any damages your business may suffer. zimfest.net makes no warranties of any kind, expressed or implied for services we provide. zimfest.net disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by zimfest.net and its employees.

changes to the TOS

zimfest.net reserves the right to revise its policies at any time without notice.

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